Virtual Medical Reception

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Virtual Medical Receptionists

Virtual Medical Reception that doesn’t feel Virtual

VMORE Virtual Medical Reception supports surgeons, physicians, psychiatrists and practice managers to focus their energy and time with patients while our experts take care of all administrative tasks. It’s our goal that our doctors feel like they have no less support than someone hired internally.

Choosing to go virtual could save you thousands, with no start-up fees or compromise in quality.
  • No wasted time or money spent hiring and training staff
  • No risk of being without patient support due to annual/sick leave
  • Lower fixed costs: With VMORE you could have a Practice Manager, Specialist Secretary, Bookkeeper, phone and software for less than a part-time Receptionist

Your patients will feel welcome, safe and cared for from the first moment they interact with us.

Learn how we can make a difference for you.

Your Medical Office Virtual Receptionist

Our virtual receptionists are highly-trained and experienced professionals who care for your patients and your practice with the utmost courtesy and discretion. Our team is trained and ready to provide you with ‘outstanding performance+’ in the following areas:

Incoming & Outgoing Calls

Appointment Scheduling

Referral Management

Patient Informed Financial Consent

Answering service

Digital Workflows

Theatre Bookings

Professional Virtual Receptionist for Medical Practices

We work with robust systems and processes designed to deliver an exceptional and patient-centric service. More than an answering service, we are an extension of your practice.

Our professional virtual medical receptionists not only answer incoming calls, but also handle everything from patient intake forms, referral management, scheduling appointments, insurance verification, electronic health records (EHR), dictation and letters, billing services, and more.

Your clinic will be more efficient and profitable with our team handling your back-office work.

And you’ll have more time for patients and less stress in your life.

Virtual Medical Reception

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Benefits of a VMORE Virtual Medical Receptionist when Starting your Practice.

Going virtual offers a cost-effective alternative to the onerous overheads while delivering all the professionalism of an established practice.

  • Fast-track start-up to private practice
  • Maintain independence but benefit from low ‘group style’ overheads  
  • A professional image from day one for your practice
  • Patient-focused service to support positive outcomes
  • High-quality IT infrastructure and cyber-security provisions
  • Global, secure access to clinical records from virtually anywhere
  • Set up and integration of Telehealth solutions into practice workflows

Flexible and Professional Medical Reception Services

Our virtual medical receptionist services are tailored to match the needs of your individual practice and as such, we respond as your practice changes, so your medical practice is agile, cost-effective and efficient.

Your virtual medical receptionist is supported with all the tools necessary for success including training, compliance training, phone system setup assistance and more – all backed by practice management experts. It doesn’t matter if you need one person or ten people – we can help with that too.

The VMORE Virtual Specialist Medical Secretaries are experienced in managing surgical bookings for all disciplines, outpatient bookings, medical billing, and informed consent. We also work closely with third-party meet & greet service providers to deliver a seamless solution for you and your patients.

A comprehensive service at the fraction of the cost of the full-time receptionist.

Learn how we can make a difference for you.

Frequently Asked Questions

Every call is answered or responded to by a real person. Never miss a call again with the help of our trained professional receptionists that specialise in the medical industry.

The first and most fundamental difference is that with VMORE you are not responsible for hiring, training and managing the staff of your practice. We take care of the employment, training, ongoing professional development as well as super obligations and covering annual and sick leave. This equals a huge cost and time saving for our clients when they’re just starting out in their medical practices.

Already have an in-house receptionist? We can provide support for call overflow, cover public holidays, sick leave and annual leave – without a long term commitment. We offer complete flexibility and a professional service.

Yes. If you need someone full-time to answer calls and greet patients on-site, schedule appointments and manage your schedule, VMORE’s trained medical secretaries are ready to help. You still receive the benefits of a virtual receptionist backed by reliable services to cover any absences. Working with VMORE offers a cost-effective solution to managing a team.

Explore Services Designed to Support your Practice

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